Your service is excellent. Your product beyond reproach. But do you 'emotionally babysit' your clients throughout the process?
Douglas Kruger is the author of several bestselling business books. He is a professional speaker and innovation coach, who helps businesses and brands to 'own' their industry.
To book him as the motivational speaker for your event, or to see him in action, visit www.douglaskruger.com. Sign up for the free weekly newsletter, 'From Amateur to Expert.